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Module 3: Listening for Understanding – Introduction

The following is the introduction to Module 3 of “Essential Skills for Engaging Conflict”, a course that Sound Options Group developed in partnership with Oklahoma State University.  These modules are a good resource to lead your team through as you work to improve your conflict […]

Module 3: Listening for Understanding – Section 1

The following is Section 1 from Module 3 of “Essential Skills for Engaging Conflict”, a course that Sound Options Group developed in partnership with Oklahoma State University.  These modules are a good resource to lead your team through as you work to improve your conflict […]

Module 3: Listening for Understanding – Section 2

The following is Section 2 from Module 3 of “Essential Skills for Engaging Conflict”, a course that Sound Options Group developed in partnership with Oklahoma State University.  These modules are a good resource to lead your team through as you work to improve your on […]

Module 3: Listening for Understanding – Section 3

The following is Section 3 from Module 3 of “Essential Skills for Engaging Conflict”, a course that Sound Options Group developed in partnership with Oklahoma State University.  These modules are a great resource to lead your team through as you work to improve your conflict […]