July, 2012

Leadership and Intolerance

by July 27, 2012

Leadership and Intolerance  “The culture of every organization is shaped in large part by the behavior leaders are willing to tolerate” The value of, and capacity for tolerance, is often espoused as an essential characteristic of healthy individuals, teams, organizations and communities.  The capacity to […]

Conflict Engagement Top 10: Part 3

by July 20, 2012

Conflict Engagement Top 10:  Part 3 The final four on my top 10 list represent some of my more recent learning.  They are elements of an emerging shift in the way I understand the work of conflict engagement and have expanded the context in which […]

Conflict Engagement Top 10: Part 2

by July 13, 2012

Conflict Engagement Top 10:  Part 2 This exercise in identifying a “top 10 list” for effectively engaging conflict has facilitated some interesting reflection.  On the one hand I do not want to imply that when applied these “10 easy strategies” will eliminate the challenge of […]

Conflict Engagement Top 10: Part 1

by July 11, 2012

Conflict Engagement Top 10:  Part 1 One of my early lessons as a mediator was the value of summary.  While serving many purposes, the value for the mediator is the ability, to stop, take stock, and determine the next move.  It has been almost 24 […]